Frequently Asked Questions

Ethical sourcing is a top priority at Ancient Hearth. I work with trusted suppliers who prioritize fair trade practices, sustainable mining, and responsible harvesting. My herbs are organic or wildcrafted, and my crystals come from ethically accountable sources whenever possible.

Yes! I strive to use recyclable, biodegradable, or reusable packaging for all orders to reduce environmental impact; I strive to use recyclable, biodegradable, or reusable packaging for all such ecological implications.

Yes! I source organic, wildcrafted, or responsibly harvested herbs in my offerings to ensure quality, sustainability, and safety. I do not support mass-harvested, chemically treated herbs.

Yes! My candles, oils, and self-care products are made with 100% cruelty-free ingredients. I use natural waxes (soy or beeswax), essential oils, and plant-based materials to ensure everything is both ethically produced and spiritually potent

Yes! My body care products are crafted with natural, high-quality ingredients, including botanical oils, essential oils, and plant-based butters. There are no harsh chemicals, sulfates, or synthetic fragrances—just nourishing, skin-loving goodness.

Many of my products are vegan-friendly, but some (lip balms and select candles) may contain ethically sourced beeswax. Each product description will specify whether it is vegan or contains animal-derived ingredients.

Yes! I avoid palm oil to support sustainability and prevent deforestation, ensuring my products are as eco-friendly as possible.

Lily’s Eternal Ember is a pet memorial gallery where customers can submit photos of their beloved pets who have crossed the veil. It’s a heartfelt tribute space where their memory can live on, inspired by my love for my pet, Lily.

Please email your pet’s photo and a short tribute to support@ancienthearth.com, and I will add them to the gallery.

Yes! Many of my products are intentionally crafted with magical properties to enhance your rituals, spellwork, and spiritual practice. Each item is infused with specific herbs, oils, and energy correspondences to support different intentions, such as protection, self-love, abundance, and grounding.

For best results, use your ritual soap or bath blend with focused intention—visualize your goal as you cleanse, recite an affirmation or incantation, and allow the energy of the ingredients to support your purpose. Each product has a small ritual guide or suggested intention to help you get started.

Yes! Many of my products include instructions, affirmations, or ritual suggestions, and I also share tips, spells, and guides on my blog, email newsletter, and social media.

Yes! Before being sent out, all crystals and spiritual tools are cleansed and charged with intention. However, I always recommend that you clean all crystals and spiritual tools are cleansed and charged with intention before being sent out. However, I always recommend that you cleanse them yourself upon arrival to align them with your energy.

I deeply respect ancestral traditions and spiritual practices, and I make every effort to ensure that the products I create are ethically sourced, intentionally crafted, and rooted in integrity. My offerings do not appropriate closed practices, and I encourage mindful, respectful use of all spiritual tools.

Ancient Hearth is a metaphysical shop dedicated to healing, self-discovery, and spiritual empowerment. We offer ethically sourced crystals, handcrafted ritual tools, intention candles, herbal blends, and holistic self-care products. We also provide Reiki healing, Tarot readings, and seasonal ritual kits to help guide and support your spiritual journey

Ancient Hearth is a pop-up and online store that brings magic directly to the community through vendor events, markets, and our digital shop. Follow us on Facebook, Instagram, and TikTok, or check our events page to stay updated on where we’ll be next!

Yes! If you’re looking for a custom spell kit, ritual candle, or energy-infused product, I’d love to craft something special for you. Please reach out via email at support@ancienthearth.com with details on what you need.

Yes! I accept credit/debit cards, mobile payments (Apple Pay, Google Pay), and cash at all events

Check our website's events page for updates on pop-up events, or follow us on social media. Be sure to subscribe to our newsletter for product updates and future events.

You can book a Reiki healing session or Tarot reading directly through our website’s booking page or email support@ancienthearth.com to schedule a session.

Not at all! Reiki and Tarot are for everyone, whether you’re new to energy healing and divination or have been practicing for years. I’ll guide you through the process and answer any questions.

Yes! I offer virtual Tarot readings and distance Reiki sessions so you can receive guidance and healing from anywhere.

Due to the nature of metaphysical items and personal care products, all sales are final. However, if there’s an issue with your order, please reach out, and I’ll be happy to help.

Orders can be canceled within 24 hours of purchase for a full refund. Once processing begins, cancellations may not be possible.

Most orders are processed within 3-5 business days. Handmade or custom items may take a bit longer to ensure they are crafted with care and intention.

At this time, we primarily ship within the U.S. However, if you're outside the U.S., send us a message, and we’ll do our best to accommodate!

I take great care in packaging items, but if something arrives damaged, please email support@ancienthearth.com with photos within 7 days of delivery, and I will gladly work on a replacement or resolution.

If you don’t see your question listed here, feel free to reach out at support@ancienthearth.com. I’d love to help!